Zappkart Shop Partners (“we”, “us”, “our”) operates the Zappkart Shop Partners mobile application (“App”). This Privacy Policy explains how we collect, use, store, and share information when shop partners use our App.
- Information We Collect
We may collect the following information:
- Account information: phone number, name, email address, login details, and authentication information.
- Store information: store name, address, owner/profile details, business status, products, orders, and related operational data.
- Order information: order IDs, order status, delivery updates, customer/order details needed to manage shop operations.
- Location information: location data when required for maps, store address, delivery coordination, or app features that depend on location.
- Photos and media: images selected or uploaded for products, store setup, or profile-related use.
- Device and app information: device type, operating system, app version, crash logs, push notification tokens, and basic diagnostic data.
- Communication data: messages, support requests, feedback, or information you send to us.
- How We Use Information
We use collected information to:
- Create and manage shop partner accounts.
- Verify and manage store onboarding and approval.
- Display and manage products, orders, payouts, and store activity.
- Send important app notifications, including order alerts and status updates.
- Provide maps, location-based features, and operational support.
- Improve app performance, safety, reliability, and user experience.
- Detect, prevent, and investigate fraud, misuse, or unauthorized activity.
- Comply with legal, regulatory, and business obligations.